Gift Voucher FAQ

Frequently Asked Questions

Where can I redeem my gift voucher?

Browns Collection Gift Vouchers can be redeemed at Browns Bonds Hill, Browns in Town, Eighteen Ninety Four, Ardtara Country House and Bushmills Townhouse.

What can I use my gift voucher for?

Gift vouchers can be used towards dining at any Browns Collection restaurant, overnight stays at Ardtara Country House and Bushmills Townhouse, or Afternoon Tea at Ardtara Country House.

Can I buy a gift voucher in person?

Yes. Gift vouchers are available to purchase online or from any Browns Collection venue.

Do gift vouchers expire?

No. Browns Collection Gift Vouchers never expire.

How are online gift vouchers delivered?

Physical gift vouchers are dispatched via Royal Mail, usually within 48 hours of being ordered online. We recommend selecting the Registered Post option at checkout for added peace of mind, helping to ensure your gift voucher arrives safely. If ordering for a special occasion, please allow sufficient time for delivery.

Do you deliver gift vouchers to the Republic of Ireland?

Yes. We welcome gift voucher orders from the Republic of Ireland. To provide faster and more reliable delivery, gift vouchers for ROI addresses are posted from Donegal. When placing your order, please ensure you select the appropriate Republic of Ireland shipping option at checkout.

Can I get a refund on a gift voucher?

No. Gift vouchers are non-refundable.

What happens if I lose my gift voucher?

Please keep your original gift voucher safe, as lost or misplaced gift vouchers cannot be replaced.